Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website https://www.gahnamart.com (the “Site/Website”).

We are committed to ensuring that your privacy is secure at www.gahnamart.com. We have accordingly developed this Privacy Policy to protect your personal information and keep it confidential. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family and known.

We do not collect and store your credit / debit card / net banking / other payment source information during the purchasing process, you will enter your credit / debit card / net banking / other payment source information directly into the form posted by the payment gateway provider (Razorpay / PayU Money). Hence, all your credit / debit card / net banking / other payment source information will be collected and secured by the payment gateway provider directly, in the most secured way. All customers’ contact information, choice of products and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured merchant server database.

Customer’s contact information will be used for the following purposes: –

1) To process your order(s) placed on this website, you must complete the registration form first to place the order. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and your delivery and billing address(es).

2) For Communicating Purchase and Delivery Status to you.

3) Market Analysis: information such as customer’s choice of products, country/city of the senders and the recipients, are used to identify markets that need our services. The information and the result of analysis are solely meant for internal use and will be kept confidentially.

4) We only deploy third party shipping / courier companies such as Delhivery, Expressbees, Ecom Express, Shadowfax, Blue Dart, India Post etc. for deliveries. No other third-party functions have access to any of your personal information. We reserve the right to disclose your personally identifiable information as required by law of India and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process with respect to our above said website.

5) This website contains links to other sites – please be aware that https://www.gahnamart.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website(s) that collects personal identical information. This privacy statement applies only to information collected by our website.

6) We will not use your personal information for any purpose other than to complete a transaction with you and abovementioned Market Analysis. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties. *special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

7) We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website. You can offer your views, suggestions, if any, by submitting the filled in Form in Contact Us section online.

8) By using the Site, you consent to the collection and use of the information you disclose on the website by www.gahnamart.com. If we decide to change our Privacy Policy, we will post those changes on this page, so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our Privacy Policy will be communicated through our website at least 10 days in advance of implementation.

Cookies

We use data collection devices such as “cookies” on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your computer that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics by visiting google.com

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@gahnamart.com or by mail using the details provided below:

Gahna Mart (A Online Store)

Plot No. 272/54-H, B-5, First Floor, Onkara Apartment, K.G. Khosla Marg, Molarband Extension, Badarpur – 110044, New Delhi, (India).